Return & Refund Policy

At Mali’s Culinary Delights, all meals are made to order with care and attention. Because our products are perishable food items, we are unable to accept returns. However, we are committed to ensuring customer satisfaction and will work with you to resolve any issues.

1. No Returns on Food Products

Due to health and safety regulations, we do not accept returns or exchanges on any prepared food items once they have been picked up, delivered, or handed off.

2. Refunds and Replacements

Refunds or replacements may be issued at our discretion in the following cases:

• Incorrect order received

• Item(s) missing from the order

• Order not delivered (or not delivered as scheduled)

• Quality issue with the product (e.g., spoiled, undercooked, or otherwise not as described)

To request a refund or replacement, please contact us within 24 hours of receiving your order.

You will need to provide:

• Your name and order details

• A description of the issue

• Photos of the item(s), if applicable

3. Cancellation Policy

Cancellations must be requested at least 24 hours before the scheduled preparation or delivery time. We reserve the right to deny cancellations made after food preparation has started.

4. Contact for Refund Requests

To request a refund, report an issue, or inquire about your order, please contact us via the form on our website or email: info@malisculinarydelights.com

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