Terms of Service

Last Updated: June 09, 2025

Welcome to Mali’s Culinary Delights (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, including any features, services, and content made available through it. By using this website, placing an order, or submitting an inquiry, you agree to these Terms. If you do not agree, please do not use the website.

1. Use of Website

You agree to use this website only for lawful purposes. You must not:

Interfere with or disrupt the site or its services
Attempt to gain unauthorized access to the site
Use the website in a way that violates any applicable law or regulation

We reserve the right to suspend or restrict access for any reason, without prior notice.

2. Orders and Payments

All orders placed through our website or affiliated platforms (e.g., Shef) are subject to acceptance and availability. Prices, delivery areas, and preparation times may vary and are subject to change without notice.

Payments must be made using the methods provided at checkout. We do not store any credit card or payment details directly on our website.

3. Custom Orders and Dietary Needs

We offer customizations to accommodate certain dietary restrictions (e.g., gluten-free, dairy-free, low-carb) upon request. However, we are not a certified allergen-free kitchen. Customers with severe allergies should exercise caution and contact us in advance before placing an order.

4. Cancellation and Refunds

Cancellations must be requested within a reasonable time frame, depending on the preparation schedule. Once food has been prepared or delivered, refunds may not be available except in cases of error or dissatisfaction, at our sole discretion.

5. Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of Mali’s Culinary Delights and may not be used or reproduced without written permission.

6. Third-Party Links and Services

Our website may contain links to third-party platforms, such as Shef or Yelp. We are not responsible for the privacy policies, content, or practices of these external sites. Your use of third-party services is subject to their respective terms.

7. Limitation of Liability

To the fullest extent permitted by law, we disclaim all liability for any damages arising from:

The use or inability to use the website or our services
Errors in the content or availability of products
Allergic reactions or dissatisfaction with any food product, where proper notice was not given

8. Privacy

Your use of this website is also governed by our Privacy Policy, which describes how your information is collected, used, and protected.

9. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the website after any changes constitutes acceptance of those changes.

10. Contact Us

For any questions about these Terms, please contact us via the inquiry form on the website or email us at: info@malisculinarydelights.com